Sem: Dec-2024 Maximum Marks: 50 Examination: End Exam Date: 08-12-2024 Duration: 2.5hrs
Programme code: 18 Programme: MBA for Working Executive	Class: FY	Semester: III Batch- 2023-24
College: K. J. Somaiya Institute of Management	Name of the department/Section/Center:
Course Code: 117P18C319	Name of the Course: Competency Mapping
Instructions: All Questions are compulsory. Please answer all sub questions in continuity. Answers to extra questions will not be marked.

Question No.	Max. Marks
Q1	Given below are details of a position. (10 marks) Please Identify 4-6 competencies needed for a candidate in the given position and briefly define them. For any one competency, write a list of behavioral descriptors to explain the different proficiency levels At what proficiency level where would you like to position a desirable candidate? Justify. HR GENERALIST Company International BPO company with about 500 employees at Bangalore The company is about 2 years old and has grown rapidly in the lst 6 months. The employees are involved in transaction processing HR department is responsible for recruitment, compensation and benefits, HR policy and process design, appraisals, employee communication, training and development. HR manager heads the department. There are 2 recruiters and an assistant in the department. HR manager now needs a person to support him in certain aspects of HR. Roles: The selected person would be broadly responsible for Organizing induction Employee relations – handling employees’ issues and conducting employee events / activities regularly Implementation of appraisal system Compensation and benefit administration Supporting the recruiters in conducting tests and interviews as needed	20
2	Explain any one of the following: Explain the components / characteristics of competency Classic errors while designing an assessment center	10
3	Write short notes on any four of the following: Using competencies for selection process Succession planning through competency mapping Competency based training and development Pros and cons of using critical incident technique for competency mapping Role Play as a tool for competency assessment. Role of a assessor in assessment center.	20